Privacy Policy

This Privacy Policy explains how EverBlue Homes ("Company," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, contact us, or interact with our marketing. By using our website or providing information to us, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Contact information you provide

• Name
• Phone number
• Email address

B. Property information you provide

• Property location details (such as address or approximate location)
• Property condition details and selling timeline
• Any other details you choose to share about the property

C. Website and device information (automatically collected)

• IP address, browser type, device identifiers, operating system
• Pages viewed, time spent, referring/exit pages, and interactions
• Approximate location (e.g., city/state) derived from IP address

D. Communications

If you call, text, email, or message us, we may keep a record of those communications and our responses.

2. How We Use Information

We may use the information we collect to:

• Respond to your requests and communicate with you
• Review property information and provide an offer or next steps
• Schedule calls or appointments
• Improve our website, services, and marketing
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce our terms

3. How We Share Information

We do not sell your personal information.

We may share information with:

• Service providers who help us operate our business (e.g., CRM, analytics, phone/SMS providers, website hosting)
• Professional advisors (e.g., legal, accounting) as needed
• Authorities if required to comply with law or protect rights, safety, and property
• Business transfers in the event of a merger, acquisition, or sale of assets

Service providers are permitted to use information only to perform services for us.

4. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to understand website traffic and performance, measure marketing effectiveness, and improve user experience. You can control cookies through your browser settings. Blocking cookies may affect some site functionality.

5. Text Messages and Phone Calls

If you provide a phone number, we may contact you by call or text for customer service and to respond to your request. Message frequency may vary. Message and data rates may apply. You can opt out of texts at any time by replying STOP. For help, reply HELP.

We do not require consent to receive texts as a condition of purchasing any services.

6. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure.

8. Your Choices and Rights

Depending on your location, you may have rights to request access to or correction of certain information, request deletion of certain information, or opt out of certain marketing communications. To make a request, contact us using the information in Section 11.

9. Children's Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was most recently revised. Your continued use of our website after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

EverBlue Homes
Email: [email protected]
Phone: (865) 507-3321
Mailing Address: 8250 Sturbridge Ln APT 307, Knoxville, TN 37919